SERVICES

ACD

IVR

• ACD
• Greeter/Auto Attendant
• Customer Account Mgmt
• Store/Branch Locator
• Outbound Campaigns
• Surveys

IP Telephony

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Unified Communications

Reporting

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SUPPORT

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INDUSTRIES

Energy

• Customer Management Line
• Automatic Call Distribution Line
• Collections Automation
• Bill & Payment Reminders
• Reporting Suite

Government

• Customer Hotline
• Customer Satisfaction Survey
• External Disaster Recovery
• Critical Communications Line
• Internal Disaster Recovery
• Voice Messaging
• Conferencing
• Fax Suite
• Intelliverse Assistant
• Calling Card

DSO

• CHOICEcall Network Messaging

Retail / Manufacturing

• Automated Receptionist
• Unified Communications
• Phone Service

Food Services

• Restaurant Greeter
• Customer Satisfaction Survey
• Product Recall Line
• Business Phone Service
• Training Hotline
• Restaurant Locator
• Ad Tracker

Other

• Account Management
• Auto Attendant - Greeter
• Conferencing
• Info Line
• Locator
• Status Line
• Survey
• Voice Blast
• Reporting