Automated Receptionist
Intelliverse’s Automated Receptionist solution provides a 24-hour automated system to answer incoming
calls. This system presents a simple menu of choices to the caller -
leave a message, listen to pre-recorded information or speak to an attendant
- and frees your staff to handle calls that count, while all standard
questions are routed to the appropriate area.
- Reduce the number of non-revenue generating inquiries your location
receives by 30-50%
- Redirect customer service and account information calls to appropriate
- and often more cost efficient - resources
- Enable employees to handle revenue-generating prospects and
phone calls
- Reduce telephone line costs
- Improve customer service by providing desired information quickly,
accurately and consistently
- Retain the ability to establish immediate contact with live
personnel
- Eliminate busy signals
- Provide around-the-clock access
- Improve employees' attitudes toward answering the telephone
- No equipment to buy, install, or maintain
