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Beyond technology, Intelliverse offers technology applied... we leverage best-of-breed VoIP, IVR and voice messaging technologies to develop our applications. We then aggregate these feature-rich building blocks to create value-loaded solutions by assembling them into targeted services based on a customer’s real business needs.

Below you will find descriptions of each category of Intellverse’s applications. Be sure to also visit our Industry pages where you will find real-world examples of how Intelliverse merges industry insight with innovative technical capabilities. Our proven experience in developing winning communication solutions for those industries translates into similar success for your industry.

Applications
Account Management
Auto Attendant — Greeter
Info Line
Locator
Status Line
Survey
Voice Blast
Reporting
 

Account Management
Intelliverse’s Account Management provides a dynamic way to offload those repetitive calls such as contact information, account status or account balance. Your callers will appreciate its 24x7x365 availability; your company will appreciate a return on their investment. To learn more about Account Management, click here.

Auto Attendant — Greeter
Intelliverse’s Auto Attendant Greeter is the front-ended solution every company needs. Inbound calls are steered according to the criteria of your choosing: time of day, reason for calling- and so much more. To learn more about Auto-Attendant, click here.

Info Line
Intelliverse’s Info Line solution is the perfect way for your organization to maintain a consistent face with your clients, colleagues and customers. Inbound callers can hear pre-recorded prompts, or can choose from a menu of interactive options and for that almost-custom message. To learn more about Info Line, click here.

Locator
Intelliverse Locator matches you with your prospective customers. Using our state of the art call processing architecture- Intelliverse provides your callers a dynamic way to search for your products and locations-and does it easily and efficiently. To learn more about Locator, click here.

Status Line
Intelliverse Status Line provides your customers with a simple and effective self-service tool. Your customers can verify if an order has shipped, but without the overhead of staffing a call center. To learn more about Order Status, click here.

Survey
Intelliverse Survey provides an efficient method for companies to collect information. Questionnaires can be presented either on the web, the phone- or both. Management can easily download and analyze results that can be integrated into your overall business practices. To learn more about Employee Satisfaction Surveys, click here.

Voice Blast
Intelliverse Voice Blast utilizes our secure voice network in which your customers can broadcast information out to a dispersed audience. To learn more about Voice Blast, click here.

Reporting
Intelliverse’s reporting services provides that final piece of the communication puzzle. Data obtained from any of our services, regardless if TUI or GUI, is delivered exactly as you need it. To learn more about Intelliverse Reporting, click here.