Beyond technology, Intelliverse offers technology applied... we leverage best-of-breed IVR, conferencing,
messaging and internet telephony technologies to develop our applications. We then aggregate these feature-rich building blocks to create value-loaded solutions by assembling them into targeted services based on a customer’s real business needs.
Below you will find descriptions of each category of Intellverse’s applications. Be sure to also visit our Industry pages where you will find real-world examples of how Intelliverse merges industry insight with innovative
technical capabilities. Our proven experience in developing winning communication solutions for those industries translates into similar success for your industry.
Intelliverse‘s Solutions for Other Industries
- ACCOUNT MANAGMENT
Intelliverse’s Account Management provides a dynamic way to offload those repetitive calls such as
contact information, account status or account balance. Your callers will appreciate its 24x7x365
availability; your company will appreciate a return on their investment.
- AUTO-ATTENDANT - GREETER
Intelliverse’s Auto Attendant Greeter is the front-ended solution every company needs. Inbound calls are steered according to the criteria of your choosing: time of day, reason for calling- and so much more.
An enterprise-class voice conferencing service that provides a simple solution to conduct reliable, virtual meetings with up to 125 participants.
- INFO LINE
Intelliverse’s Info Line solution is the perfect way for your organization to maintain a consistent face with your clients, colleagues and customers. Inbound callers can hear pre-recorded prompts, or can choose from a menu of interactive options and for that almost-custom message.
Intelliverse Locator matches you with your prospective customers. Using our state of the art call
processing architecture- Intelliverse provides your callers a dynamic way to search for your products and locations-and does it easily and efficiently.
- STATUS LINE
Intelliverse Status Line provides your customers with a simple and effective self-service tool. Your
customers can verify if an order has shipped, but without the overhead of staffing a call center.
Intelliverse Survey provides an efficient method for companies to collect information. Questionnaires can be presented either on the web, the phone- or both. Management can easily download and analyze results that can be integrated into your overall business practices.
- VOICE BLAST
Intelliverse Voice Blast utilizes our secure voice network in which your customers can broadcast information out to a dispersed audience.
Intelliverse’s reporting services provides that final piece of the communication puzzle. Data obtained from any of our services, regardless if TUI or GUI, is delivered exactly as you need it.
today to learn how we can meet your specific business needs.