Customer Hotline
Intelliverse Consumer Hotline provides a government agency with the capability to capture customer comments or complaints without having to dedicate a live person to take the calls. Once a caller has left a message, the message can be retrieved via the phone or via email attachment. Using call routing requirements, customer information can be used to help determine where the complaint should be routed; either by department, region, location etc. To lean more about Customer Hotline, click here.

Customer Satisfaction Survey
Intelliverse Customer Satisfaction Survey provides agencies with an efficient method to collect information from customers about their experience. Surveys may be completed either by calling into a toll free or local number or by logging onto a web site. To learn more about Customer Satisfaction Survey, click here.

External Disaster Recovery
Intelliverse Disaster Recovery offers government organizations a communications system so that in the event of an emergency, incoming calls from citizens can be routed to another branch or other alternate source. To learn more about External Disaster Recovery, click here.

Critical Communications Line
Intelliverse Critical Communications Line is the perfect tool when important information needs to be quickly and reliably communicated. With one call, a voice or fax message is recorded and delivered immediately, or at a pre-scheduled time to the brand, region, or any other group of your choice. To learn more about Critical Communications Line, click here.

Internal Disaster Recovery
Intelliverse Internal Disaster Recovery provides a toll free number for government employees to call in the case of an emergency (e.g. inclement weather etc.) To learn more about Internal Disaster Recovery, click here.

Voice Messaging
Intelliverse Voice Messaging services provide a private and secure voice network on which an agency can exchange information within its organization. Each department or employee is provided a voice and fax mailbox on Intelliverse’s network which serves as the primary repository for the voice or fax messages. To learn more about Voice Messaging, click here.

Conferencing
Intelliverse Conferencing provides a permanent dial-in number and pass code for companies to use as a 'meet me' conference line with up to 125 participants. Intelliverse Conferencing is an automated or “reservation less“ conferencing service, meaning conferences can be conducted at any time. To learn more about Conferencing, click here.

Fax Suite
Intelliverse Fax Suite offer services to address customers faxing needs including FaxIn, a secure, electronic mailbox which captures incoming fax message and Faxmit, a service that transmits your fax for you at anytime, to anywhere in the United States. To learn more about the Fax Suite, click here.

Intelliverse Assistant
Intelliverse Assistant is a one-number enhanced communications service combining all the communications tools busy professionals need: locator/find me-follow me service, voicemail, fax to email, voicemail to email, fax by phone, and email by phone. The service provides a toll free number to the end user which can be used anywhere throughout the United States. To learn more about Intelliverse Assistant, click here.

Calling Card
Intelliverse Calling Card allows mobile professionals to place long distance calls (domestic or international) to any number of their choosing. This service can be customized with several enhanced features including Prepaid Debit, Fraud Protection, Customized prompts such as branding, greeting and warning messages, and Automated Reporting. To learn more about Calling Card, click here.