Wouldn't you love to... broadcast important messages to 10 people or ten thousand at the touch of a button? Efficiently manage voicemail directories of any size? Have an effective way to stay in touch with everyone in your organization in an emergency situation? We hear you. Intelliverse has developed a suite of communications solutions designed specifically for government organizations, from local to national. Our easy-to-use products simplify the business of communication, so you can concentrate on the business at hand.
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Intelliverse‘s Solutions for Government Agencies
- CUSTOMER HOTLINE
Intelliverse Consumer Hotline provides a government agency with the capability to capture customer comments or complaints without having to dedicate a live person to take the calls. Once a caller has left a message, the message can be retrieved via the phone or via email attachment. Using call routing requirements, customer information can be used to help determine where the complaint should be routed; either by department, region, location etc.
- CUSTOMER SATISFACTION SURVEY
Intelliverse Customer Satisfaction Survey provides agencies with an efficient method to collect information from customers about their experience. Surveys may be completed either by calling into a toll free or local number or by logging onto a web site.
- EXTERNAL DISASTER RECOVERY
Intelliverse Disaster Recovery offers government organizations a communications system so that in the event of an emergency, incoming calls from citizens can be routed to another branch or other alternate source.
- CRITICAL COMMUNICATIONS LINE
Intelliverse Critical Communications Line is the perfect tool when important information needs to be quickly and reliably communicated. With one call, a voice or fax message is recorded and delivered immediately, or at a pre-scheduled time to the brand, region, or any other group of your choice.
- INTERNAL DISASTER RECOVERY
Intelliverse Internal Disaster Recovery provides a toll free number for government employees to call in the case of an emergency (e.g. inclement weather etc.)
- VOICE MESSAGING
Intelliverse Voice Messaging services provide a private and secure voice network on which an agency can exchange information within its organization. Each department or employee is provided a voice and fax mailbox on Intelliverse’s network which serves as the primary repository for the voice or fax messages.
Intelliverse Conferencing provides a permanent dial-in number and pass code for companies to use as a 'meet me' conference line with up to 125 participants. Intelliverse Conferencing is an automated or “reservation less“ conferencing service, meaning conferences can be conducted at any time.
- INTELLIVERSE ASSISTANT
Intelliverse Assistant is a one-number enhanced communications service combining all the communications tools busy professionals need: locator/find me-follow me service, voicemail, fax to email, voicemail to email, fax by phone, and email by phone. The service provides a toll free number to the end user which can be used anywhere throughout the United States.
- FAX SUITE
Intelliverse Fax Suite offer services to address customers faxing needs including FaxIn, a secure, electronic mailbox which captures incoming fax message and Faxmit, a service that transmits your fax for you at anytime, to anywhere in the United States.
- CALLING CARD
Intelliverse Calling Card allows mobile professionals to place long distance calls (domestic or international) to any number of their choosing. This service can be customized with several enhanced features including Prepaid Debit, Fraud Protection, Customized prompts such as branding, greeting and warning messages, and Automated Reporting.
today to learn how we can meet your specific business needs.