Auto Attendant — Restaurant Greeter

“Customers can call to hear tonight’s specials and make reservations after hours…. while customers dining in the restaurant are getting the full attention of the hostess.”

Serve your Customers on the phone as well as you do in person- regardless of when they call.

FOR THE RESTAURANT OPERATION

• Provides an enhanced, consistent corporate image while maintaining local presence and local numbers in multiple markets
• Reduces staffing needs
• Increases customer loyalty
• Redirects customer service and account information calls to appropriate — and often more cost-efficient channels.
• Increases productivity by focusing staff on revenue-generating activities
• Provides detailed call traffic reports for analysis
• Reduces phone line costs
• Involves no capital expense; no equipment to buy, install, maintain or upgrade

FOR RESTAURANT EMPLOYEES

• Reduces call volume by approximately 30-50%
• Reduces unprofitable interruptions
• Improves employee attitudes toward answering the phone
• Frees sales personnel to handle revenue-generating prospects and phone calls
• Enables personnel to concentrate on in-restaurant customers, not repetitive phone calls

FOR RESTAURANT CUSTOMERS

• Increases satisfaction by providing information quickly, accurately and consistently
• Retains the ability to establish immediate contact with live personnel
• Eliminates the frustration of busy signals
• Provides round-the-clock access

Restaurant Greeter is a 24-hour automated system that answers all incoming calls, presents a brief menu of choices, and efficiently routes callers… enhancing customer service while your staff focuses on profitable activities.

How you want them is how we serve them. You have total control on how your information is delivered, and to whom. Reporting is web-based, so the information you need is always at your fingertips.

SAY HELLO To A Powerful
NEW RESOURCE For Your Restaurant

It's in the middle of your busy Friday night rush at your restaurant, and three customers are calling at once. Meanwhile, two other customers are waiting to be seated. Caller A wants to know how late you'll be open. Restaurant Greeter automatically offloads the call to quickly provide hours and directions. Customer B has a question about the menu. Her call is immediately forwarded to your business office. The phone rings just once —it's Customer C, who gets connected to the hostess and makes reservations for a party of 10 for tomorrow night. Your restaurant customers are quickly seated because your hostess staff took only one call - and a profitable call at that - instead of three.

You're about to expand your chain into new, very competitive markets. You need every advantage you can get over your competition. Restaurant Greeter gives you plenty. Calls at all your restaurants are answered in exactly the same manner, building on your corporate image. (Calls to your competitor are answered any which way.) After-hour calls are handled just as professionally. (Afterhour calls to your competitor go unanswered.) Restaurant Greeter allows you to create a weekly Promotional Box, which gives information about your specials for the week. (Your competitor is still relying solely on expensive newspaper advertising.) Customers in your restaurants get the full attention of your staff to get seated, answer about the menu, refill water. (Customers at your competitor's restaurants often wait while the staff handles phone calls.) Your sales figures exceed your projects. (Your competitor's employees are applying at your stores for jobs.)