Tele-banking

Intelliverse Tele-banking provides full-service banking options via the telephone, 24 hours a day, 365 days a year. With Tele-banking, customers have the ability to access their account and perform account functionality such as checking balances, transferring funds, verifying debits or credits, canceling a check, applying for a loan and any other transaction the customer can perform online or within a branch location. Typical applications also provide the opportunity for the caller to transfer out to customer service for further assistance if needed. Tele-banking works in conjunction with the customer’s in-branch transactions or online activity.

• Tele-banking increases customer loyalty by providing an additional way to conduct banking transactions.
• Tele-banking provides customer self-service options which helps increase the amount of time your employees can spend on revenue generating transactions.