Ad Tracker
Intelliverse Advertisement Tracker allows a multiple-branch bank to track the success of their various marketing programs. Using a daily report, bank executives can see which efforts are generating the most interest by analyzing the related call volume. To learn more about Ad Tracker, click here.

Auto Attendant Bank Greeter
Intelliverse Auto Attendant Bank Greeter is a call answering application that efficiently handles incoming calls to an organization during and after business hours. The solution offers callers a menu of options to choose the appropriate destination for their call. To learn more about Auto Attendant Call Greeter, click here.

Customer Satisfaction Survey
Intelliverse Customer Satisfaction Survey provides banks with an efficient method to collect information from its customers about their experience. Surveys may be completed either by calling into a toll free or local number or by logging onto a web site. To learn more about Auto Attendant Call Greeter, click here.

External Disaster Recovery
Intelliverse Disaster Recovery offers back communications systems so that in the event of an emergency, incoming calls from customers can be routed to another branch or other alternate destination. To learn more about External Disaster Recovery, click here.

Merchant Check Verification
Intelliverse Merchant Check Verification allows banks to offer merchant clients the ability to check account status and verify funds for anyone writing a check as payment for goods/services prior to surrendering the item that is being bought. This allows the retail customer to avoid NSF charges and limits the risk involved in selling an item to someone that doesn’t have the funds available to pay for it. To learn more about Merchant Check Verification, click here.

Branch/ATM Locator
Intelliverse Branch/ATM Locator allows a bank customer to find the closest branch or ATM from where they are calling. Callers dial a toll free number and enter their zip code or the system can automatically recognize their phone number. Web-based reports provide call detail so that the bank can track the number of calls to each branch. To learn more about Branch/ATM Locator, click here.

Tele-banking
Tele-banking is an application that provides full-service banking options via the telephone, 24 hours a day, 365 days a year. With tele-banking, customers have the ability to access their account and perform account functionality such as checking balances, transferring funds, verifying debits or credits, canceling a check, applying for a loan and any other transaction the customer can perform online or within a branch location. To learn more about Tele-banking, click here.



Call Center IVR
Intelliverse Call Center IVR provides an easy and effective way for banking customers to get to the correct representative immediately and also puts the bank’s resources to work serving the customer rather than transferring them to the correct department. A web-based reporting package gives call center management information about how many calls were made, what the peak traffic times are, which options were selected by the callers, and how long the callers had to wait for a representative. To learn more about Call Center IVR, click here.

Internal Disaster Recovery
Intelliverse Internal Disaster Recovery provides a toll free number for the bank’s employees to call in the case of an emergency (e.g. inclement weather etc.) To learn more about Internal Disaster Recovery, click here.

Employee Satisfaction Survey
Intelliverse Employee Satisfaction Survey provides an efficient method for banks to collect information from their employees about their contentment with their job.Employees will be prompted to respond to a series of predefined questions and management can easily download and manipulate results so they can be integrated into the bank’s internal performance monitoring systems. To learn more about Employee Satisfaction Surveys, click here.

Training Compliance Hotline
Intelliverse Training Compliance Hotline provides a dependable and accurate tool for a bank to ensure the fulfillment of certain training requirements of their employees. After receiving on the job or self-learning training, the employee would call into the Hotline, enter an employee code, and then be required to answer a series of questions relating to the topic. Scores and results are available on a web-based report. To learn more about Training Compliance Hotline, click here.

Voice Messaging
Intelliverse Voice Messaging services provide a private and secure voice network on which a company can exchange information within its organization. Each corporate department or employee is provided a voice and fax mailbox on Intelliverse’s network which serves as the primary repository for the voice or fax messages. To learn more about Voice Messaging, click here.

Conferencing
Intelliverse Conferencing provides a permanent dial-in number and pass code for companies to use as a 'meet me' conference line with up to 125 participants. The service is considered an automated or “reservation less” conferencing service, which means conferences can be conducted at any time. To learn more about Conferencing, click here.

Fax Suite
Intelliverse Fax Suite offer services to address customers faxing needs including FaxIn, a secure, electronic mailbox which captures incoming fax message and Faxmit, a service that transmits your fax for you at anytime, to anywhere in the United States. To learn more about the Fax Suite, click here.

Intelliverse Assistant
Intelliverse Assistant is a one-number enhanced communications services that combines all the communications tools busy professionals need: locator/find me-follow me service, voicemail, fax to email, voicemail to email, fax by phone, and email by phone. The service provides a toll free number to the end user which can be used anywhere throughout the United States. To learn more about Intelliverse Assistant, click here.

Calling Card
Intelliverse Calling Card allows mobile professionals to place long distance calls (domestic or international) to any number of their choosing. This service can be customized with several enhanced features including Prepaid Debit, Fraud Protection, Customized prompts such as branding, greeting and warning messages, and Automated Reporting. To learn more about Calling Card, click here.